Tiis Koozie

Maintain the life of your magnetic koozie by using these tips:

 

Hand Wash: Fill a sink or basin with warm water and add a small amount of mild detergent. Avoid using harsh chemicals or bleach, as these can damage the material and the magnets.

 

Soak and Scrub: Submerge the koozie in the soapy water and let it soak for a few minutes. Use a soft cloth or sponge to gently scrub the surface, paying extra attention to any stained or dirty areas.

 

Rinse Thoroughly: Rinse the koozie under running water to remove all soap residue. Make sure to rinse both the inside and outside thoroughly.

 

Dry Completely: Pat the koozie dry with a clean towel and then let it air dry completely. Ensure it is fully dry before storing it to prevent any mold or mildew growth.

 

Avoid Machine Washing: Do not put the magnetic koozie in a dishwasher, as the agitation and heat can damage the material and the magnets.

Every object is delicately gift wrapped in our iconic packaging!

• Processing for this object is 1-2 days •

 

Estimated shipping times do not include processing times:

 

Standard Shipping 
5-7 Business Days
​​
International Shipping
Varies by destination

 

Rush Shipping
2-3 business days

Tap here to add Rush Shipping to your order

 

• Domestic Shipping is complimentary • 

We consider mainland United States as domestic

 

You will receive an email with your tracking number when your package is in transit. You may not change the shipping address once your order is in transit. We are not responsible for lost, delayed, stolen, damaged, or tampered packages. Standard domestic shipping packages require a signature upon receipt. If no one is available to sign, the package will be available for pick up from your local post office for up to five days.

 

Unopened packages that are returned to sender may be reshipped, at the cost of shipping (to be invoiced) 

Our objects are handmade with special attention to detail. Each object is unique and different from each other which means you may come across some mild imperfections. Nonetheless, all of our products and materials go through extensive quality control to ensure that you always receive quality objects.

 

Objects made from Sterling Silver, Stainless Steel, or genuine gemstones are marked with stamps to ensure their authenticity. Diamond Jewelry is shipped with its Certificate of Authenticity.

 

ombré + towne objects and packaging are 100% ethically sourced and manufactured.

You may return your object within 24 hours of delivery confirmation for a full refund. Object must be in its original condition and packaging. Please contact us to initiate the return process via email at info@ombretowne.com.